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    Avoid calling customers repeatedly to submit KYC docs: RBI Governor

    Avoid calling customers repeatedly to submit KYC docs: RBI Governor

    Speaking at the annual conference of RBI Ombudsmen here, Malhotra made it clear that submitting the documents to an entity overseen by any financial regulator makes it possible for others to access the same from a common database, and termed the repeat requests as "avoidable inconvenience".